November 11, 2014
Letter to the Aftermarket wheel community,
As many of you know, we chose to conduct a recall of the Avid.1 AV-03 15×8.0” wheel model in September 2014. After receiving a few claims from consumers, we decided to conduct an investigation and to immediately stop sales of this product. Based on our investigation, we decided to proceed with a product recall.
Our main goal is to make sure we do whatever is in our power to remove all defective wheels from the street, and to replace them with an equivalent set that meets all testing standards. In addition we are no longer importing, distributing or manufacturing any product from the same factory that manufactured the AV03 (Ningbo Waywell Machinery Co.), and all of the stock on hand and returned goods are being destroyed and discarded in a responsible manner.
We apologize to all consumers that have purchased this wheel model and size and we assure you that all necessary measures have been taken to fix this problem. We are also counting on you to relay this information and create awareness among the community.
Our Av-03 wheel is currently being redesigned at one of our prime suppliers’ factory facility and will be reintroduced in 2015.
In our 20 years of business as importers and distributors of our Tenzo-R, DeMODA, and Avid.1 wheel brands we have never encountered a situation like this one, but like many experts say, unexpected problems can occur for any company that distributes and sells products for public use.
We believe that we are doing the right thing and taking the responsible course of action as should be expected from any reputable company.
Autotech Accessories Inc.
Dear Purchaser of Avid-03 Wheels:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
Autotech Accessories Inc. (“Autotech”), has decided that a defect which relates to motor vehicle safety exists in certain Avid-03 15×8.0 +25 offset aftermarket wheels. The part numbers of these wheels are AV0315804H25MF (machined face), AV0315804H25SL (silver face), AV0315804H25GL (gold face), and AV0315804H25WH (white face). According to our records, you purchased one or more of the recalled wheels.
The spokes of the wheel can break, which leads to the separation of the center part of the wheel from the barrel. If this occurs, it could cause a loss of control, which could increase the risk of a crash.
WHAT WE WILL DO:
Autotech will replace all of the Avid-03 wheels covered by this recall with wheels of equivalent quality. There will be no charge for those replacement wheels, and we will pay any labor costs associated with their installation on your vehicle.
WHAT YOU SHOULD DO:
Please contact Autotech at (818) 626-9768 to make arrangements to select appropriate replacement wheels and have them installed at no charge. The estimated time required for the installation of four new wheels is one hour.
If you have any questions regarding this recall, please contact us at (818) 626-9768.
If you have a complaint regarding the implementation of this recall, you may submit it to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We regret any inconvenience that this recall may cause you, but we want to assure that any possible
safety problems associated with our products are remedied promptly.
Autotech Accessories Inc.